Telephone Capacity on Demand: Say "YES!" to Savings!

Flexibly borrow call capacity as needed, using Telephone Capacity on Demand. This new, innovative service allows users to receive any number of incoming calls, even with only a small number of telephone lines onsite. Callers never get a busy signal, regardless of how few or how many lines you pay for each month.

  • Have an unlimited number of calls on hold
  • Improve your image, as no caller ever gets a busy signal
  • Improve efficiency and visibility through reporting on call statistics
  • Unify multiple locations under one main business number

No setup fee, no equipment to buy.

Here is how it works:

1. Get a new number or port an existing telephone number to our service.

2. Callers will hear your customized greetings and listen to your custom messages and hold music. You pay only 0.5¢ per minute for the time your callers spend on hold. While on hold, the callers can:

  • press a key and be transferred directly to a specific extension in your office
  • Be suggested to press a key and leave a message
  • Listen to promotional messages in between hold music
  • After a certain period of time be transferred to voicemail or to a specific extension

3. When your personnel are available, calls may be connected:

  • via landline to your existing telephone equipment at 1¢/minute
  • or, via a VoIP adapter to your existing equipment for $15.00 / month with no per minute charge
  • or, via cell phone at 1¢/minute
  • or, via a VoIP phone for $15.00 / month with no per minute charge

What is a "Capacity on Demand"?

Telephone Capacity on Demand allows you to receive and process more calls than you have telephone lines. If calls to your number cannot be answered right away, they will be held, listening to your own on hold music until a line becomes available at your location. The system may route calls to your VoIP telephones, cell phones or landlines.

About Douglas Telecom, Inc.

Douglas Telecom has been providing telephone services since 1998. In 2003 we began providing customizable hosted PBX, and since then we have been continually enhancing our service offerings. We own the equipment, the interconnections to tier 1 carriers and, most importantly, the platform that makes it all work.

Any small office, mobile professional or business with multiple locations can benefit from the advantages available with Telephone Capacity on Demand and other business VoIP services. Gain access to advanced call processing features such as auto-attendants, multi-level menus, "follow me" ringing patterns, conferencing and reporting tools. Unify multiple locations into one enhanced system. The tools available with our services enable you and your business to efficiently manage calls and build a professional image.

Features Available with Douglas Telecom's Business VoIP Services