Toll Free Numbers (800 numbers) -
Special Rate for New Customers Only: 3¢ per minute!

Toll Free Numbers Special
Nationwide: 3¢/min
Monthly fee: none
Contract term: none
Minimum usage: $10
Payphone surcharge: 75¢The payphone surcharge only applies to calls placed to your number from a payphone.

Additional options with your toll free numbers:
 ~ Auto-attendantCallers select to be transferred to an extension, ring group, local number or voicemail without the intervention of a live receptionist.
 ~ Ring to faxWith this feature, clients may send a fax to your number and you will receive it as an email. Receive faxes without a fax machine!
 ~ Ring to voicemailThis feature allows calls to connect to a voicemail box set with your own customized greeting. You will be notified of any messages left via email.
 ~ Multiple extensionsYou may have multiple extensions programmed in the auto-attendant.
 ~ Music on hold with shuffleInstead of waiting in silence, callers on hold can instead be entertained with music. Provide your own audio files to play on shuffle.
 ~ Messages on hold with shuffleIntersperse the on hold music with customized messages to your callers.
 ~ Day/Night promptsYou may choose to have different messages and/or prompts play for your callers during open hours versus after hours.
 ~ Holiday promptsPlay special greetings for each holiday.

Learn about our international toll free numbers.

New customers are eligible for a special continental US toll free rate of only 3¢ per minute. Here are the details:

  • Continental US: 3¢ per minute
  • Canada: 6¢ per minute
  • HI, VI and PR: 6¢ per minute
  • Guam: 6¢ per minute
  • Alaska: 20¢ per minute
  • Billing increment: 1 second (!)

Yes! With our fabulous toll free rates you also get billed in increments of one second, rounded up to the nearest cent. PLUS, only calls lasting longer than 30 seconds will be billed. The surcharge for calls places from payphones is 75¢ per payphone call.

Additionally, we will not require you to sign a lengthy service contract. Just review the simplicity of our standard toll free service agreement: YOU choose the length of your commitment. 

If you like the rates, the next thing to decide is how you would like the service delivered. You can use our toll free numbers service in one of two ways:

Standard

Calls on your toll free numbers are forwarded to your regular telephone number (any telephone number you choose, either home, cell, work, etc.).
  • No additional equipment required
  • Have calls ring on the local number(s) of your choice
  • Trunk hunting available, free of charge

Advanced VoIP

Calls to your toll free numbers ring on your digital VoIP phones, plus get advanced features such as call queues and advanced auto-attendant call processing. For this option you need:
  • A high-speed Internet connection (such as DSL or cable Internet)
  • VoIP telephone sets

For more information on what you can do with your toll free numbers, please contact us at 800-551-1384 or email  sales@douglastelecom.com.

The full VoIP service features caller ID, call waiting, voicemail and real-time toll free numbers management. You will be able to access detailed call information about any calls dialed or received on your line(s), even while the call is still in progress, simply by logging into your online account.

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