First Impressions Count

What impression would you like to give your callers? Even a one person office can project the professional image of a larger company with the enterprise-class call handling available with Douglas Telecom's hosted PBX. The advanced PBX features, such as auto-attendant, extensions, customizable multi-line ringing and call holding queues are simply the most visible layer of the many benefits you receive with Douglas Telecom's service.

Ask yourself a question. Let's say there is an electrical outage at your office and your PBX box loses power. Any calls received during that power outage are lost to a busy signal. Completely. What do you do? Hope that it doesn't take too long for the power to come back on?

Service with Redundancy

With our hosted PBX's built in structural and service-related redundancy, you need never lose a call due to electrical or other problems on site. Even if all your phones are down, your callers still hear your professional greeting and are able to navigate your auto-attendant and voicemail system. In these circumstances, you can even choose to have your calls forwarded to an outside number, such as a cell phone, and despite the power outage you can still be in touch with your customers. You even have the option of taking the VoIP phone from your office and plugging it into your broadband Internet connection at home.

With us, you simply have more options for when the accidents of life happen.

Flexible Call Handling

Our hosted PBX also removes the guesswork of deciding how many lines you need to connect to your PBX. With its flexible call handling features, your callers need never wonder at a busy signal. Even if you have only one telephone set, callers will never receive a busy signal.

Have you ever had a customer wonder whether you were still in business because they couldn't get through to you on the phone? Douglas Telecom's Adaptive Capacity answers the challenge of peak call volumes, meaning that you are never restricted on how many calls your PBX can receive, be it 10, 50, 100 or more at one time. Regardless of whether all personnel in your office are on the phone, new callers will not receive a busy signal but instead be able to navigate your auto-attendant and voicemail menus, as well as leave voicemail messages or wait on hold in a call holding queue.

Douglas Telecom's hosted PBX is the flexible, economical, scalable and customizable telephone solution that you need today to build the business that you want now. Click here to see our affordable prices.