Latest News, Press Releases and Industry Developments

Douglas Telecom Intros a New Business Telephone Service

Douglas Telecom has introduced Telephone Capacity on Demand, a new business telephone service that allows customers to flexibly "borrow" call capacity from the company.

With this newest service, businesses can process a large number of incoming calls with only a small number of telephone lines onsite.

Douglas Telecom Announces a Redundant Model
of Business Telephone Service

Quality and flexibility are the key factors driving the adoption of business voice over Internet protocol solutions. However, many businesses have been slow to adopt VoIP services due to concerns on reliability and cost.

To provide businesses with economical and feature-rich VoIP services, Douglas Telecom, a provider of VoIP services, reportedly announced a new model that implements fully redundant quad-server clusters with integral real-time backup and restore systems.

Introducing a Unified Communications
solution from Douglas Telecom

I got an interesting introductory email today from Willow Merritt, Media Relations Manager, for Douglas Telecom Inc. in Portland, OR. Willis was filling me in about their latest product. Douglas Telecom's system is a hosted PBX integrated with their FlexyTrack™ CRM (Customer Relations Management) and ERP (Enterprise Resource Planning) system. They say the integration is unique compared to the competition, as it is a native integration with seamless interaction between the two systems. Many companies, including IBM and Microsoft, acknowledge the need for a unified communications platform, but are really still in the planning stages.

Douglas Telecom Combines Telephony, CRM and ERP in Unified Communications System Available Now

Douglas Telecom, a Portland, Oregon-based provider of telecommunications services, recently launched a new unified communications system that combines a hosted PBX with the company’s FlexyTrack CRM (customer relationship management) and ERP (enterprise resource planning) solution.

Douglas Telecom announces launch of new model for Business Telephone Service

Douglas Telecom, Inc. announces a new model for providing VoIP business telephone service. Douglas Telecom is able to realize substantial savings and pass them onto its customers....

Douglas Telecom Deploys New Active Redundancy Engine for FlexyTrack Servers

Portland, Ore -- Douglas Telecom is excited to announce the deployment of a revolutionary new method of synchronizing real-time databases with a redundancy engine. This allows instantaneous switching between servers with minimal or no loss of data in case of server failure....

Douglas Telecom's Real-Time Indexing Engine Yields Unprecedented Speed and Efficiency

Portland, Ore -- Douglas Telecom (DTI) is excited to announce the deployment of the next generation of its real-time indexing engine. The same system capable of handling the needs of a large enterprise is now available and affordable for small and medium sized businesses....