The Benefits of our Hosted PBX Solution

Reliability

With our hosted PBX you get built-in service and structural redundancy. Redundant service means you never lose a call due to electrical or other problems on site. Even if all your phones are down, your callers still hear your professional greeting and are able to navigate your auto-attendant and voicemail system.

Scalability

The telephone system can grow as your business grows; telephone sets and services can be added incrementally, one by one, as you need the additional services and telephones.

Economy

Digital business telephone service with advanced PBX functionality starting from $20.00 per month! You get a professional appearance and service with much lower start up costs and monthly service costs than with a traditional on-site PBX and analog telephone service.

Integrate and Unify Multiple Locations

Combine multiple locations into one big "virtual office," making communication between locations easy and economical. Telephones can be sited anywhere where with a broadband Internet connection. Need to move? Just unplug the telephones and take them with you.

Adaptive Capacity

Get a phone system with the flexibility to adapt to your call volume. Your callers will never get a busy signal again!

Simple Installation

Connecting the VoIP telephones is as easy as plugging in a cable from your router/modem to the back of the telephone set. The telephones use common and widely available Ethernet (cat 5) wiring and work with almost any broadband Internet connection, including DSL, cable and data T-1 connections.

Feature Rich

Get a PBX with "big office" features for any size office. Plus, we are always adding new features to further enhance our business VoIP services.

Telephone Capacity on Demand

Add call holding queues to your account and get unlimited capacity to hold any number of calls, regardless of how many lines you actually have.

Reporting

The reporting features of the online account management interface give you an overview of your call patterns and volumes.

Telecommuting is a Snap

Telecommuting is easy with our hosted PBX services. If you have employees who work from home, all they need is a broadband Internet connection and VoIP telephone set to connect and be integrated into your office telephone system. They are just as accessible whether in the office or 100 miles away.

Low maintenance

With our turnkey hosted PBX you have less on-site equipment to take care of. All you need to maintain is your local Internet connection and the telephone sets and VoIP adapters themselves. All other call processing and routing is done remotely on equipment monitored and maintained 24/7 by Douglas Telecom.

Easy to Move

Telephone sets are easy to move from one place in the office to another, or from one location to an entirely different location. Simply unplug the telephone sets and then plug them back in at the new location. Once connected to an Internet source, the telephones will figure out how to connect to the service.