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707 SW Washington St. #1410 • Portland, OR 97205 • tel. 503 221 9778 • fax 503 972 0399







 

Advanced Services

Included in VoIP Plans

Additional Features

For active DTI Local Calling Plan and DTI Toll Free Plan users, several specialty advanced services are included.

  • Directory Listing: Unlike most major telecommunications companies, we do not make you pay to have an unlisted phone number.  However, if you wish to have your DTI number listed with your local directories, you may request this service for $1/month plus $10 setup fee.  Additional updates are just $5 per request.

  • Wake-up Calls: Record your own wake-up call and program your DTI device to call you when requested.  This service is provided at no additional charge.  Standard long-distance rates apply when appropriate.

  • Speed-Dial: Speed-dial settings can be programmed simply using special online call forwarding features, and can be based on the source or destination of a call.

Additional Stations

Additional stations cost $2.50 each per month, with a one-time $5 station setup fee per station. All calls placed using additional stations are billed using our standard low per minute rates, and no more. With the activation of one additional station per feature, the following features can be enabled:

  • Voicemail Box Menu Extensions: Offer extension options for your callers. For instance, if they press "1", they may leave a message for Joe; if they press "2", they may leave a message for Lisa..., etc. 

  • DTI PBX Telephone System: A "PBX" is technically a private telephone switchboard that provides on-site dial service and connections to local communications networks. Many businesses use PBX Systems to transfer calls from one line to another or enable an intercom of sorts.  DTI's PBX Systems not only enable these additional features, but save you a bundle while doing so!

  • Conference Calling: You can choose between two conference calling modes. With the first mode, any second (or third or fourth and so on, depending on how many stations you have) caller automatically joins the conversation you already have in progress. With the second mode, you can filter which numbers may join a call in progress. You can enable and switch between the two modes at will, simply by accessing your account online.

  • Call Rejection: If you do not want to receive calls from certain numbers, you can enter those numbers into your account information online. Calls from those specific numbers will receive a busy signal when trying to call your number.

  • Multi-Line Ringing/Forwarding: You can assign your DTI-issued phone number to ring on several lines at once. For example, you can have calls ring on both your IP phone at home and your cell number. When one line is answered, the call ceases ringing on all lines. The number of lines possible are only limited by the number of stations activated on your account.

  • Call Recording: Calls can be recorded for quality assurance, training, or other purposes.  Please remember to follow all legal requirements with regard to this action.  Douglas Telecom will not be held liable for any legal infractions due to call recording.

  • Conference Room*: Users with one or more active voicemail accounts can create a password-protected virtual "conference room" voicemail extension, enabling any number of persons who call the extension to speak together, no matter their physical location. For instance, if the President of your company is currently in London, but needs to have an important business meeting with the board in San Diego, each board member will call the conference room extension at the same time, enter the password, and instantly share virtual space.

    *Because of the complex high-tech nature of this feature, two stations must be purchased to enable usage ($5/month, $10 one-time setup fee).

No contract is necessary to use DTI's service and there are no restrictions on the time or the day you choose to make your calls. For sign-up information, please click here.

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